Legal aspects. General and specific Terms and Conditions about Shipments, Exchanges and Returns


In accordance with provisions established by art. 10 of Law 34/2002, dated 11 July, on Information Society Services and E-commerce (LSSI-CE), it is hereby informed that this website ( is owned by Lucía Vila Radoselovics, owner of the registered trademark The Glab Jewels.

Lucía Vila Radoselovics with General Contact Email: Customer Service Hours: from Monday to Thursday 9:00 am - 5:00 pm and Fridays 9:00 am - 1:00 pm (GTM+1)

The object of the remote sales services of Lucía Vila Radoselovics is the national and international sale of jewels and accessories through a remote sales channel (Internet).
The purpose of this legal notice is to establish and regulate the rules of use of the Website (hereinafter, the "Website"), the website being understood to include all pages and their contents owned by Lucía Vila Radoselovics which is accessed through the domain http: // and its subdomains.


The use of the website entails the full acceptance of these General Conditions by the user, due to which if you do not agree with the content of the same you must refrain from using the website, as well as the services offered on it. Lucía Vila Radoselovics reserves the right to make any changes it deems necessary, being able to modify, delete or include, after informing the consumer, new contents and/or services, as well as the way these may be presented or located and the conditions of use of the website. Access and use of the contents and services after the coming into force of their amendments and changes entails acceptance of the same.
The products and services offered by Lucía Vila Radoselovics, which can be purchased through, will be governed by the specific PURCHASE CONDITIONS, which must be accepted by users in the remote contracting process and which will be duly confirmed by the user to Lucía Vila Radoselovics at the end of said contracting process.

1.- Access conditions

The user accepts that the access and use of the website and the contents included therein takes place freely and consciously, under their sole responsibility, and consequently they undertake to:

- Not take any action that could damage the honour or good reputation of Lucía Vila Radoselovics in any way.

- Not use the website to carry out activities against the Law, morality, public order, in general, and use these General Conditions lawfully and honestly, as well as refrain from performing any act that could harm, disable, overload or deteriorate the website and/or prevent normal use by other users.

- Not manipulate or alter any content of the website without the express written consent of its owner. Any alteration, amendment or manipulation without the consent of the owner exempts the latter from any responsibility.

- Not reproduce, copy, distribute, publicly communicate, transform or modify the contents, unless with the mandatory authorisation of the holder of the corresponding rights or it is legally permitted; as well as delete, circumvent or manipulate the Copyright and other identifying data of the rights of Lucía Vila Radoselovics or its owners incorporated into the contents, as well as technical protection devices, or any information mechanisms that may contain the aforementioned contents.

- Not introduce or disseminate any data programs on the website (viruses or any type of harmful software) that may cause damage to the website.

Lucía Vila Radoselovics does not guarantee the availability and continuity of the website nor is it responsible for any damages and losses that may occur, nor for technical defects, including viruses or other harmful elements, of any kind, derived from the use of the information and of the subjects contained on the website.
If Lucía Vila Radoselovics considers that you do not comply with these conditions of use, it reserves the right to cancel or delete your password and account on the website (for registered users) and/or deny you access.
If any of these conditions of use is considered by a Court or other competent authority to be totally or partially null, invalid or ineffective, that condition will be eliminated from the set of Conditions (which will remain valid and effective to the extent permitted by the Law).
Access to the website entails acceptance of these general conditions and those contained in the Privacy Policy of Lucía Vila Radoselovics, therefore, if you do not agree with any of these conditions, you must cease use of this website. Also, by clicking on the link you can read the PRIVACY POLICY.

2.- Restricted access to the website

Certain parts of the website of Lucía Vila Radoselovics are restricted for the exclusive use of registered users (with an account) through use of a username (ID) and password. Users of the website that are not registered cannot access these restricted access areas.


The user will be liable for damages of any kind that Lucía Vila Radoselovics or any third party may suffer as a result of the breach of any of the obligations subject to these General Conditions.
The website of Lucía Vila Radoselovicsoffers links to other websites that may be of interest to you. Although Lucía Vila Radoselovics tries to ensure that third-party websites meet the appropriate security standards, we cannot guarantee that they comply with current regulations on data protection.
Lucía Vila Radoselovics does not assume any liability, either in an indirect or subsidiary way, for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, statements, products and services existing or offered on websites not managed by the organisation and which are accessible through the Lucía Vila Radoselovics portal. However, the company falls under section a) of article 17 of Law 34/2002, dated 11 July, on Information Society Services and E-Commerce (LSSICE), since, with respect to the links provided on the website, it has no effective knowledge that the activity or information it links to or recommends is unlawful or injures property or the rights of a third party liable to compensation. However, Lucía Vila Radoselovics will remove any links that include illegal content, as soon as they become aware of it.
Likewise, Lucía Vila Radoselovics is not responsible for possible communication failures, and cannot guarantee continuous operation and availability in accessing the website. In these cases, Lucía Vila Radoselovics will, as soon as possible, carry out all actions aimed at correcting the aforementioned errors.
Lucía Vila Radoselovics cannot be held liable for a breach of the contract signed in the case of breakage of inventory or unavailability of the product, force majeure, disturbance or partial or total strike (in particular of postal services or means of transport and/or communications), floods or fire.

Likewise, Lucía Vila Radoselovics is responsible for the economic transactions made with credit cards or online payment methods. In addition, interested parties are hereby informed that such transactions are made through the Redsys (secure) payment gateway through the Bank of Santander. All transactions are carried out through SSL security codes.

Intellectual and industrial property

The user acknowledges that all the contents of the website and, in particular, of all the information, photographs and materials, structure, selection, arrangement and provision of its contents, programs and development of applications used in relation to the same, are protected by intellectual and industrial property rights owned by the owner of the website or, where appropriate, third parties.
Under no circumstances will access to them or use of them by the user imply any type of waiver, transmission or total or partial cession of said rights, nor does it confer any right of use, alteration, exploitation, reproduction, public distribution or communication of said contents without the prior, express authorisation specifically granted for this purpose by Lucía Vila Radoselovics or the third-party holder of the affected rights.
Lucía Vila Radoselovics is the owner of the elements that make up the graphic design of their website, menus, browsing buttons, code, texts, images, textures, graphics and any other content of the website or, in other cases, has the corresponding authorisation for use of said elements. All brands, trademarks or distinctive signs shown on this page are owned by Lucía Vila Radoselovics. It is prohibited to use or download them permanently, copy them or distribute them through any means without the mandatory consent of the owner.
If any user or third party considers that any of the content has been entered onto the website in violation of their Intellectual or Industrial Property rights, they must send a notification to the company identifying themselves and the owner of the intellectual or industrial property rights allegedly infringed, providing their title or accreditation of the representation of the aforementioned rights.

Applicable law and jurisdiction

These General Conditions shall be governed by Spanish law. For any matters that may arise between the parties, they expressly agree to submit themselves to the jurisdiction of the Courts and Tribunals of Valencia. Sales made through the portal of shall be governed by Spanish Law.